Support
Trouble with a purchase, a bug to report, or just a question? We're happy to help.
Contact us
The fastest way to reach us is by email:
We're a small team and read every message — we'll usually get back to you within a few days. To help us sort it out quickly, please include:
- your device model and iOS version (e.g. iPhone 14, iOS 17.5);
- which game mode you were in;
- what happened and what you expected instead.
Restoring your PRO unlock
PRO is a one-time, non-consumable purchase tied to your Apple ID. If you reinstall the app or set up a new device, open Blind Buzzer, go to any locked mode to bring up the PRO screen, and tap "Restore Purchases". Make sure you're signed in to the App Store with the same Apple ID you used to buy PRO.
PRO didn't unlock after buying
Purchases occasionally take a moment to confirm. If PRO hasn't unlocked:
- check that you have an active internet connection;
- tap "Restore Purchases" on the PRO screen;
- fully close and reopen the app.
Still stuck? Email us and we'll help sort it out.
Refunds
All purchases are processed by Apple, so refunds are handled by Apple rather than by us. To request one, visit reportaproblem.apple.com and sign in with your Apple ID.
What's free and what PRO unlocks
Blind Buzzer is free to download with no ads. Free play covers Closest to X — Solo and pass-and-play, unlimited — plus the Daily Challenge, the Free Timer, and 3 Guess the Time Solo rounds a day. A one-time $3.99 PRO unlock opens everything else: Match the Time, Build the Time, Tic Tac Toe, Guess the Time Teams with unlimited Solo, Closest to X — Teams, all multiplayer and Teams play, and every future mode. PRO is a one-time payment, not a subscription, and it's yours forever. Full details are in our Terms of Service.
Privacy
Blind Buzzer has no accounts and collects no personal information directly. For the full details on how purchase data is handled, see our Privacy Policy.